I’ve never had a bad experience at Coggin Toyota. My service advisor Carl was swift and pleasant to work with. He took care of everything. My rental advisor was also a joy to work with. I always feel like I’m the only person in the service department, no mattter how busy it seems!! Another visit: As always, the advisors are always helpful, friendly and always seem to be in a great mood. It’s tough to drive the distance from my house, but worth it when you are greeted with a smile. I never feel pressured to get “extras” when getting service, like I had a other dealers. I was witness to another customer having to get some critical repair done to her car and it was going to not only cost a bit for the repair, but required a couple days to complete. She was irate and continued to get angrier and then began yelling. The advisor handled it very professionally. He stayed calm, answered repeated questions and kept his composure. I told him that I knew that was difficult, but was proud of him. It‘s comforting as a customer to know that I am treated with care, regardless of the situation.

I love my new car and thank Rick Scott for being so accommodating. He kept me up to date on my car since I had it special ordered. He even took over an hour after his time off to show me every detail inside my car. That means alot!!!!! I will definitely recommend you to all my friends.

Good service! They are always friendly

Darius did a great job. Will make sure he is there whenever I take my car for service.

Great customer service big respect to Esmond thanks for looking out.

I worked with John, service advisor. Top-notch service and waived my diagnostic fee!

The service was excelent and fast

I love how clean, efficient, & courteous they are. It’s always a pleasure going there, and usually I can get some great conversations out of the visit too! :) Gary always takes great care of me!

Friendly service, comfortable and clean waiting area. Timely service.

Great service and fast service as well

Very professional service and friendly staff. Courtesy car wash not so great.

Gary is always amazing!

I love how clean, friendly, and amenable their facility is. And usually I end up with some great conversation, too! As usual, Gary took great care of me! I felt like I’d hardly had a moment to sit down before my service was done!

Excelente servicio y trato al cliente

I have used Coggin Toyota for years and then I moved away from Jacksonville. How great it was to come back to a group of people who are still kind and a pleasure to do business with. Thanks for making me feel welcome again.

Great experience in the Coggin Toyota Service Center. Very well organized, clean and quick. I was greeted, we reviewed the necessary services as well as some other optional ones. I was shown the waiting area where I was able to use WiFi and work remotely. Coffee and water was also available.

John made it effortless to get my car serviced. Very pleasant experience!

Amazing service! Everyone was very helpful

Esmond is a very Professional helpful and courteous. Coggin met my needs and got me the best rate with no interest thank you

Jim Miller provided excellent assistance as a sales consultant for the purchase of my 2021 Corolla LE. Due to my circumstance, I purchased the vehicle remotely from across the continent almost 4,000 miles away from Alaska as Jacksonville is my hometown and I needed a car there. Jim Miller provided an extremely easy, convenient and hassle free experience with great communication over the whole process and the price was exactly what I wanted.